Country Outfitter Reviews

I, too, had a problem getting a return label. Per the invoice enclosed in the box, it was shown that the boots were purchased through B--t B--n. I contacted B--t B--n to let them know I had tried on two occasions, a week apart, to get a response from Country Outfitter. The CSR I talked to at B--t B--n emailed me a return label by the end of the day. Also, I noticed that the customer service phone number for Country Outfitter on the invoice is different from their website. I will not be ordering anything else from this company. The boots were quality boots - Georgia - but the customer service leaves a lot to be desired.

I love in Canada and I ordered boots during the Covid pandemic. They can in less than a week to me on the east coast. They are true to fit and high quality. They also gave me updates as they happened with my delivery. Will DEFINITELY be ordering from them again!

I have to pay $10 some return fee, when i received the shorts clearly not matching the photos.it's not my fault they are selling not what advertising. Why do I have to pay for their mistake or lie? I will never buy from them again. Their wranglers shorts are just cropped jeans, there is no fringe and they are incredible wide like a skirt at the cut line. The worst shorts I have ever gotten. Never again will make this mistake again

Ordered my first pair of boots from here last week and they arrived today! Must say I was a little more than anxious to get them because of some of the comments and my history with online ordering... All my worry was for nothing... these boots are so beautiful and fit just as I had hoped. There is quality in the workmanship and the price was good as well! I will definitely be ordering more pairs in the future.
Thank you,
Barbara Martin

Omg. To say I was TERRIFIED after reading these reviews would be an understatement. I ordered last Thursday and then Friday I googled to see where there might be locations of this company just out of curiosity and I stumbled upon these reviews. I DO NOT usually spend this much money on myself so that made the whole situation even scarier. All weekend I was scared they would never come or they would be fakes or the wrong size or the wrong boots or something. BUT they arrived today right on time and THEY ARE AMAZING! They are first of all gorgeous, also the size is perfect, and the smell! Ahhh the sweet leather smell. These are quite possibly the best shoes I have ever owned and I may quite possibly never remove them from my feet. I am IN LOVE. I have no idea why so many other people had such bad luck but I just want others to know that it all worked out for me. The price was also incredible, definitely the best I found after searching many sites. So hopefully this company has changed the error of their ways and other people will start to have success stories like mine.